Students are accepted and registered for online classes with the understanding that they will remain for the entire course.
Faculty contracts and the commitment of other NUVHS resources are developed on that assumption, creating obligations that are not relieved when students withdraw. The NUVHS refund policy for students is designed such that students who withdraw from a course share in the costs incurred.
Refund calculations are based on the date and time a parent/guardian informs NUVHS of their intent to drop his/her student from an NUVHS class. All drop requests must be made through email or over the telephone.
Tuition refunds are determined according to the following schedule:
To receive a full tuition refund, the student themselves or their parent/guardian must make a drop request no later than 5:00 p.m. Pacific Standard Time on the seventh calendar day from the day a student is granted access to the course. Students who drop on or before this date will receive "W" or withdrawal for the course on their transcript that does not negatively affect their grade point average.
Students and parents/guardians who inform NUVHS of their intent to withdraw after the seventh day of class will be ineligible for a tuition refund and the student will receive a "WF" (withdrawal/fail) on his/her NUVHS transcript. In some cases, this withdrawal/fail grade can negatively affect a student's grade point average.
The NUVHS administrative staff and instructors are available to assist students and their parents/guardians in exploring alternatives that may allow the student to successfully complete the course in lieu of withdrawal.