Q. Why would a student take an online course through NUVHS?
A. National University Virtual High School (NUVHS) offers a world of options for students. At NUVHS, students can complete a semester course in four to sixteen weeks. Students can catch up on missed credits, take a subject not offered at their traditional school, improve their technology skills, solve a scheduling conflict, try a different method of learning, or supplement their learning activities if homeschooled or temporarily home bound. Full-time students at NUVHS can focus their energy on a few subjects at a time – while still covering the classes they need in the school year.
Q. Are NUVHS courses for credit?
A. Credits earned in an NUVHS course are equivalent to a traditional high school semester-length class. Full-time NUVHS students earn credit towards their diploma by following the graduation requirements as stated in the Student/Parent Handbook. NUVHS student services will assist part-time students and their parents in ensuring that credits earned at NUVHS will transfer to their primary high school.
Q. Is NUVHS accredited?
A. Yes. Committed to the provision of quality programs for students, NUVHS is accredited by the Western Association of Schools and Colleges (WASC) Accrediting Commission for Schools and by the Commission on International and Trans-Regional Accreditation (CITA).
Q. Do students take the courses on their own time or school time?
A. The beauty of online courses is that students can study where, how and when they want. However, students must adhere to their instructor's course outline and guidelines, which may require specific assignment due dates, participation in live online chats, threaded discussions, and online exams.
Q. Do students need a computer at home?
A. NUVHS highly recommends that students have continuous access to a computer with Internet access, preferably in the home. If students don't have a computer with reliable Internet access at home, they can use computers at the public library, internet cafes and community centers.
Q. Is there a teacher for every class?
A. Yes. California certified teachers work closely with students in each course to provide guidance and frequent feedback as students progress through the curriculum. NUVHS teachers are content area experts in the fields that they teach.
Q. Will students need to be online at the same time as the instructor?
A. The majority of NUVHS courses are conducted asynchronously, allowing students to participate at any time of the day. Some courses do require that students attend live chat sessions with their instructor and/or classmates. Times and dates are determined by the instructor.
Q. What is the difference between "asynchronous" and "synchronous" discussions?
A. Asynchronous discussions, or "threaded discussions," are intended for students to post messages at their leisure, or as otherwise instructed by their teacher. Synchronous discussions, or online "chats" are intended for all students and their instructor to be present to communicate at the "same time."
Q. What about assignments, quizzes and tests?
A. NUVHS courses all have assignments that students turn in via a digital dropbox housed right in the course. Most of the courses also contain quizzes, tests, and a culminating project.
Q. How many NUVHS courses can students take at one time?
A. Part-time students usually take only one to two courses at any given time, depending on their current academic schedule at their primary school. On average, a full-time NUVHS student will take twelve courses per academic year in order to fully meet graduation requirements. Full-time student schedules are determined on an individual basis and may vary.
Q. What is the cost for NUVHS courses?
A. NUVHS is a non-profit, 501(c)(3) organization. Unlike public schools, NUVHS receives no government funding. NUVHS is a tuition-based institution dedicated to providing a quality education to all students. Tuition ranges from $150 to $375 per course depending on the format. NUVHS offers scholarships for individual students.
Q. What if a student needs to withdraw from a course?
A. The student's parent/guardian must notify an NUVHS student services coordinator of the student's intent to withdraw via email, fax, or telephone. The NUVHS administrative staff and instructors are available to assist students and their parent/guardian in exploring alternatives that may allow the student to successfully complete the course in lieu of withdrawing. Refund calculations are based on the date and time a parent/guardian informs NUVHS of their intent to withdraw his/her student from an NUVHS class. More information regarding the NUVHS refund policy may be found in the Student/Parent Handbook.
Q. Who can a student contact if he/she is having trouble with an online courses?
A. If the trouble is related to course content, students should contact their instructor. If the trouble seems to be technical, students may contact the online helpdesk at 1.877.533.4733 or via e-mail at helpdesk@myonlinelogin.com. The online helpdesk services are available 24 hours per day, seven days per week.
Q. How do students create/receive their student ID numbers and passwords?
A. Upon enrollment at NUVHS, each student will be assigned a unique seven-digit student ID number and six-digit password. Students can reset their passwords by calling the NUVHS help desk at 1.877.533.4733 or via e-mail at helpdesk@myonlinelogin.com. Students may also contact NUVHS student services at 1.866.DO.NUVHS (1.866.366.8847) or via e-mail at info@nuvhs.org.
Q. Where do students go to log into their classes?
A. Students can access their online course by logging on to http://myonlinelogin.com/. For convenience, there is a "Login" button on the NUVHS homepage. Students may also access their classes from any page on the website by clicking on "Students" and then "Go to class" or by clicking on "Login" located in the top right of each website page.
Q. Who should students contact when having trouble logging into their courses?
A. If a student cannot log into an online course, s/he should contact the NUVHS helpdesk directly at 1.877.533.4733 or via email at helpdesk@myonlinelogin.com. Students may also contact NUVHS student services at 1.866.DO.NUVHS (1.866.366.8847) or via e-mail at info@nuvhs.org.
Q. How does a student order his/her textbooks?
A. NUVHS has partnered with Follett Educational Services to make it easy for students to get the textbooks and materials they need to be successful in their NUVHS courses. Follett provides used books, buyback options, a return policy and a secure ordering site. Early registration is strongly encouraged so that students are able to begin their classes with the appropriate textbooks and materials; this is particularly important due to the accelerated format of NUVHS courses. Visit the Student Bookstore page of the website to learn more.